What is said to be the most important update in JAVELIN 2020.0 is geared towards tracking, logging and actioning things that have gone wrong.
“This is for when a supplier sends sub-standard goods, or if a customer’s not happy with parts or products you’ve sent out,” says ERP Sales Manager Deon Price. The new Non-Conformance Report (NCR) addition supports users’ supplier, customer, and internal quality processes by recording and monitoring NCRs with multiple user-defined templates.
It links NCRs to supplier returns, customer returns, works orders, quarantine stock transactions, defects and scrap. “There’s also a general option available to create NCRs not related directly to specific parts, but for any other need to record a non-conformance.”
He says many companies already keep track of non-conformance information outside JAVELIN…in an Excel spreadsheet for example. “But being able to directly link the information to purchase orders, works orders and sales orders within JAVELIN means everything is secure, and the system produces full reports.”